Outlook 2016 inbox folder not updating

This might end up being a long list and make the Gmail “system folders” harder to recognize in the web interface of Gmail.

Once the mailbox is rooted to the [Gmail] folder, and since the Inbox folder lives outside it, unfortunately it is not possible anymore to create or access subfolders directly under the Inbox folder as you would be able to if it wasn’t rooted.

The Office 2016 upgrade is probably one of the cleanest upgrades ever, removing previous versions of Office completely.

But, after installation, there’s a bug in Outlook 2016 for IMAP email accounts where you cannot delete emails from the Inbox, and the bug happens to be because of a configuration in the email account’s Advanced settings.

It separates your inbox into two tabs—Focused and Other.

Your most important emails are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab.

Are you sure you haven't got a plus sign showing next to any of the dates? I identified the problem to be the mismatch of the available trash (or deleted items) mailbox with the mailbox defined in "where to send deleted items" field.

I resolved it through the following steps: 1- Setup the IMAP account in another mail program. The unread email is there but Outlook 2010 doesn't show it.

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2- Re-define/re-assign the trash/deleted items mailbox 3- Deleted the old trash/deleted items mailbox 4- Refresh the settings in outlook 2010. Open the OWA for the account and you will see the unread mail, why outlook 2010 is doing this... But it has something to do with Cache settings, filter or mail on private setting.

Conclusion: Check the OWA first of the mailbox with the problem.

However, this has an effect on any Labels that you might use in Gmail. Note: Any changes you make to the names and the structure of your folders via the Gmail web interface won’t be visible in Outlook until you restart Outlook.

As you are now working of the [Gmail] root folder in Outlook, you’ll see all your Labels directly under your main mailbox.

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